Welcome To Emerald Lake Village District!

Main Office: 147 West Main Street - Suite 103, Hillsborough, NH 03244
Mailing Address: PO Box 1753, Hillsborough, NH 03244
Telephone: 603-464-3128 Fax: 603-464-4132
info@elvdnh.com

Emerald Lake Village District (“ELVD”) within the Town of Hillsborough was established in 1979 for the community surrounding Emerald Lake, also known as Gould Pond. Originally a subdivision of seasonal homes, it has developed into primary homes for the majority of its residents. ELVD through a Board of Commissioners manages the well based water system, the beaches and recreational areas, and approximately fourteen miles of roads.

ELVD is also a community of people who enjoy the unique advantage of their own lake and beaches, as well as the proximity of Fox Forest, Pat’s Peak for skiing, and access to the shopping and dining available in Hillsborough, while located close to Concord in the southwest part of New Hampshire.

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ELVD Meetings Schedule

Notice of Emerald Lake Village District Workshop & Special Meetings

Date: Thursday, November 4, 2021
Time: 6:30pm
Place: ELVD Office
Agenda: TBD
By: Emerald Lake Village District Commissioners

Date: Thursday, December 2, 2021
Time: 6:30pm
Place: ELVD Office
Agenda: TBD
By: Emerald Lake Village District Commissioners

Date: Thursday,January 6, 2021
Time: 6:30pm
Place: ELVD Office
Agenda: TBD
By: Emerald Lake Village District Commissioners

**Dates and locations subject to change based in District and Business needs.

**Agenda outlines to be posted prior to each individual meeting, Agendas are subject to change up to and including during the meetings as the BOC deems necessary to conduct district business.

Notice of Emerald Lake Village District Monthly Commissioners' Meetings

Date: Thursday,October 21, 2021
Time: 6:30pm
Place: ELVD Office
Agenda: CLICK HERE
By: Emerald Lake Village District Commissioners

Date: Thursday, November 18, 2021
Time: 6:30pm
Place: ELVD Office
Agenda: TBD
By: Emerald Lake Village District Commissioners

Date: Thursday, December 16, 2021
Time: 6:30pm
Place: ELVD Office
Agenda: TBD
By: Emerald Lake Village District Commissioners

**Dates and locations subject to change based on District and Business needs.

**Agenda outlines to be posted prior to each individual meeting, Agendas are subject to change up to and including during the meetings as the BOC deems necessary to conduct district business.


ELVD Updates 10/20/21

Posted 10/20/21

Please CLICK HERE to view the latest updates concerning our Water Main Replacement Project & Eastman Well.

Thank you, Board of Commissioners


NOTICE ABOUT YOUR DRINKING WATER - Arsenic Maximum Contaminant Level (MCL) Exceedance

Posted 10/19/2021

DES are required to monitor your drinking water for specific contaminants on a regular basis. Results of regular monitoring are an indicator of whether or not your drinking water meets health standards.

This is not an emergency. If it had been you would have been notified immediately. Some people who drink water containing arsenic in excess of the MCL over many years could experience skin damage or problems with their circulatory system, and may have an increased risk of getting cancer.

Please read the full, official report HERE


Income Survey UPDATE 10/15/21

(To Obtain Grant Money & Loan Forgiveness)

Posted 10/16/21

By now, full-time ELVD residents should have received their Income Survey in the mail. For anyone that has already filled out and returned, Thank You!

We have reached nearly a 42.2% completion rate!

We need a 75% completion rate to be successful.

RCAP Solutions says we are on track, however we will need a second effort if we want to reach the 75% completion rate. What this second effort will look like will be discussed and finalized at the 10/21 Commissioner Meeting.

If you are a full-time resident (including those who rent) and need another copy please email info@elvdnh.com

UPDATE: Renters DO count!

Please continue to return the Income Surveys (which are being mailed to: Martin Mistretta, RCAP Solutions P.O. Box 154 Strafford, NH 03884).

ELVD has the opportunity to obtain significant grant money depending on our Median Household Income (MHI) and our existing water rates. However, since we have not been able to successfully complete an Income Survey (with a 75% return rate), our MHI is unknown and we are therefore ineligible to qualify for any of this grant money or loan forgiveness. We are seeking residents to complete the simple one-page income survey.

If you did NOT receive an Income Survey form to fill out please email info@elvdnh.com

Thank you, Board of Commissioners


What You Need To Know: Income Survey

*** Important *** Please Read ***
Please be on the lookout for the Income Survey in the mail! (Mailed 8/31/21)

Posted 8/31/21

What is an Income Survey?

The point of this Income Survey is to determine the Median Household Income (MHI) for Emerald Lake Village District.

Why is an Income Survey important?

Since our MHI is unknown, we are ineligible to qualify for certain grant money and loan forgiveness. A successfully completed Income Survey means we will have access to apply for these funds and loan forgiveness which can directly lower district debt.

How long is the Income Survey?

The Income Survey is a one-page sheet consisting of 3 questions total. These questions include: number of people in household (required), Household Annual Income for 2020 (required) and race/ethnicity (optional).

It is completely confidential!

We understand income is sensitive information. Please rest assured that the Income Survey is being handled by an outside company (RCAP Solutions) and will not be seen by the Board of Commissioners.

There is a stamped return envelope inside!

In order to make this as convenient as possible, included in the letter is a stamped return envelope and labled to be returned to RCAP Solutions.

We Need A 75% Completion Rate to be Successful!

We sincerely appreciate your efforts on completing the Income Survey, If you have any questions or concerns please do not hesitate to reach out: info@elvdnh.com

Thank you,
Board of Commissioners


Road Agent Update

Posted 9/28/21

Recently the District’s Board of Commissioners entered into an agreement with Bow Smith of Greenfield, NH as our new Road Agent. He will begin his work for the District on 10/4/21 with the road grading preparation for the Winter months and follow with various culvert work.

It is important that residents do not park on any District roadways or the right of ways the same roads moving forward so that road work can be completed and is effective. Blocking of the roads is not permitted per District rules. If vehicles are found to be blocking the road work, a potential to tow your vehicle could occur.

We look forward to working with Bow over the coming year and seeking to ensure the roads are maintained to the desired standard.

The Board recognizes there is a short window of time for us to complete the volume of activities we would like completed before winter sets in. The Board would request that residents minimize their desire to stop and share their thoughts and concerns with the Road Agent while any member of his team is working on the Districts projects. Any interruptions like this, as we experienced in the past, has the potential to prevent the Road Agent from completing the necessary work on schedule.

If residents have any concerns, please bring them to the Board so that an effort can be made to address them.

Thank you,
ELVD Board of Commissioners


Posted 9/8/21


Town of Hillsborough OHRV Usage Public Notice

Posted 7/29/21

Please CLICK HERE to read this important notice on rules and regulations for OHRV


Notice About Your Drinking Water

Posted 7/26/21

Important information about the ELVD drinking water.

Please CLICK HERE to read this important notice.

Thank you, The ELVD Board Of Commissioners


Why Are There Pool Water Trucks in Emerald Lake Village District?

Posted 7/1/21

Water is being trucked in to meet basic water demand for residents, to replenish our water tank.

How Much Does Trucking In Water Cost?

In 2020, we spent $152,847.44 in fees to truck in water, with a total of 2,070,000 gallons trucked in.

In 2021, we have spent $15,864.52 in fees to truck in water, with a total of 102,000 gallons trucked in so far.

Will There Be More Water Deliveries?

Yes, we have water deliveries scheduled out each Thursday from here for the summer on standby, to use as needed. Last summer we got to the point of needing 2 deliveries a week. On a typical usage day we see the tank drop roughly ½ a foot. Now, on weekends and high temp days we are seeing a 1-2 foot drop. Summer usage continues to be a challenge.

What Can Residents Do?

It is vital we all abide by the outdoor water ban (find complete water rules and regulations on our website at www.elvdnh.com). We cannot sustain if residents are watering flowers, filling pools, washing their cars or homes etc. Conserve water as much as possible. Rain Barrels are encouraged. In the winter, preventing frozen pipes which can cause them to burst is essential. Please continue to report any leaks when you see them (info@elvdnh.com).

What Is Being Done To Correct This Situation?

Ongoing Leak detection and prompt leak repairs. Replacing water main lines with the road replacement project with a 25% matching grant, a preliminary timeline for this project is on our website. Efforts for completing the Eastman Well continue.

Thank you, Board of Commissioners


NO Parking At Eastman Beach or Along Roadway

Posted 5/28/21

Enforcement Starts 5/28

Violators will be towed at owner’s expense by Mike’s Towing 554-6465

Thank you,
Board of Commissioners


ELVD Water System Asset Management Plan

Posted 7/26/21

On Tuesday, 7/22/21, a resident requested a copy of our Asset Management Plan. Under NH Right to Know Law RSA 91-A, the Board of Commissioners is satisfying the request to make such record available here. This document can also be viewed at our office location by appointment. We hope all residents will take the time to review this important document.

Please CLICK HERE to read this important notice.

Thank you, The ELVD Board Of Commissioners


Wasted Water Tips

Posted 5/12/21

Fix running toilets to eliminate hundreds of gallons a day of wasted water.

To test your toilet for a leak:

- place 15 drops of food coloring in the water tank of the toilet and wait 15 minutes to see if the color appears in the toilet bowl.
- If the color appears in the bowl, a common cause is the toilet flapper, which can be replaced with little effort or cost.

Toilets older than 1994 may use anywhere from 3.5 gallons per flush (gpf) to 7 gpf. Replace older toilets with WaterSense certified toilets (1.28 gpf) to save hundreds of gallons a week.

*WaterSense certified showerheads, toilets, and sink aerators have been tested for performance and are guaranteed to use 20% less water than today’s standard products. Look for the WaterSense label on the packaging at your local home improvement retailer or in the product information online. For more information about the products, go to https://www3.epa.gov/watersense/ and click on ‘Products.’

Thank you,
ELVD Board of Commissioners


Aquamen Water Solutions

Posted 6/13/20

New Water System Operators

Use for comments, questions, and to report water leaks.

603-397-7814


Contacting The ELVD

Posted 10/12/19

If any resident has questions, concerns, or ideas related to the District, Please contact the Commissioners using any of the following methods:

  • Attend the Public meetings
  • Email them via: info@elvdnh.com
  • Call the office number and leave a message: 603-464-3128
  • Call a commissioner via contact information listed on the Officials webpage HERE
  • All approaches will receive responses from the Commissioners.

    It is solely the responsibility of the Commissioners and their staff to address matters related to the District as well as its residents. It is their responsibility to voice their concerns in the accepted methods of communication.

    No future efforts/concerns will be addressed unless received through these communication methods. Facebook comments/concerns or through friends/family members will not be responded to.

    Thank you,
    Brett Taber
    ELVD Board of Commisisoner Chairman


    WATER BAN IN EFFECT

    There is presently a Water Ban in effect for ELVD. NO OUTDOOR WATER USAGE of any type.

    IMPORTANT INFORMATION HERE


    *** IMPORTANT NOTICE ABOUT YOUR DRINKING WATER - Fluoride Secondary Maximum Contaminant Level (SMCL) Exceedance

    Posted 2/11/2020

    Public Water System Name: Emerald Lake Village District. PWS ID: 1141020

    We are required to monitor your drinking water for specific contaminants on a regular basis. Results of regular monitoring are an indicator of whether or not your drinking water meets health standards. Your drinking water test result is above the Secondary Maximum Contaminant Level (SMCL) for the following:

    Contaminant and SMCL
    Fluoride 2.0 mg/L

    Detected Level
    3.1

    Date Sampled
    12/9/2019

    Running Annual Average
    3.1

    Compliance Period
    2019

    What Does This Mean?

    This is NOT an emergency. If it had been, you would have been notified immediately. This is an alert about your drinking water and a cosmetic dental problem that might affect children under 9 years of age. At low levels, fluoride can help prevent cavities, but children drinking water containing more than 2.0 milligrams per liter (mg/L) of fluoride may develop cosmetic discoloration of their pennanent teeth (dental fluorosis).

    Dental fluorosls, in its moderate or severe forms, may result in a brown staining and/or pitting of the permanent teeth. This problem occurs only In developing teeth, before they erupt from the gums. Children under nine should be provided with alternative sources of drinking water or water that has been treated to remove the fluoride to avoid the possibility of staining and pitting of their permanent teeth. You may also want to contact your dentist about proper use by young children of fluoride-containing products. Older children and adults may safely drink the water.

    Drinking water containing more than 4.0 mg/L of fluoride (the U.S. Environmental Protection Agency's drinking water standard) can increase your risk of developing bone disease. Your drinking water does not contain more than 4.0 mg/L of fluoride, but we are required to notify you when we discover that fluoride levels in your drinking water exceed 2.0 mg/L because of this cosmetic dental problem.

    What should I do? Children under the age of nine (9) should use an alternative source of water that is low in fluoride. In addition, you may want to consult your dentist about whether to avoid dental products containing fluoride. Adults and children over age nine should consult their dentist or doctor and show him/her this notice to determine if an alternate source of water low in fluoride should be used. General health related questions may be directed to the EPA Safe Drinking \¥ater Hotline at 1-800-426-4791. Some home water treatment units are also available to remove fluoride from drinking water. To leom more about ovoi/able home water treatment units, you ma call NSF International at 1-877-8-NSF-HELP

    Steps being taken to correct the situation:The District Is working with its Water System Operator company, NHDES, and the Company that developed our water treatment plant so that we can better track the performance of the system, understand the operational requirements better, and to obtain adequate system media to support a reduction of Fluoride levels within the water being processed through the Treatment center. We remain operational within the Secondary Fluoride level.

    We are continuing to monitor fluoride levels. We will inform you If levels exceed 4.0 mg/L.

    Please share this information with all the other people who have children that drink this water, especially those who may not have received this notice directly (for example; people In apartments, nursing homes, schools and businesses}. You can do this by posting this notice In a public place or distributing copies by hand or mail.

    ~ ELVD BOC


    Also Important

    Emerald Lake Beaches and Parks are Private and for the use of District Residents Only
    ELVD Beaches and Parks are currently operating on Summer hours, Sunrise to Sunset. The Gate at Eastman Park and barricades at Emerald Beach are shut at Sunset each evening. All beaches are closed at sunset and all after hours activity should be reported to the Hillsborough Police.

    Dogs at ELVD Beaches
    ELVD Beach Rules and Regulations were updated to restrict dogs access (not permitted) to the following beaches; Eastman Beach, Emerald Beach, Hummingbird Beach. Owners are permitted to take their Dogs to the Meeting House Beach (Gould Pond Rd.) and to Burnham Park (Red Fox Crossing) for swimming /exercise. At all times and all locations, dogs must be in full control of a responsible person who shall ensure that any litter or waste caused by the dog is cleaned up immediately.

    Seasonal Water Shutoffs
    BOC reminds all seasonal residents that we offer FREE water shut off starting October 15th through April 15th. Turn on in the spring is also free. Property owners will still be billed for non-seasonal shutoff or turn-on service.

    Leak Reporting/Water Issues
    All leaks should be reported to an ELVD Commissioner HERE and also by contacting Aquamen at 603-397-7814.

    Water Shut-off and Turn-on
    To request your water service be shut-off or turned on, please contact Aquamen at 603-397-7814. 48 hours notice required unless it is an emergency. Homeowner must be present when water is turned on. $50/fee per shut-off and/or turn on will be invoiced by Emerald Lake Village District. Turn-on and shut-off service is not available on weekends, holidays, or same day, except in an emergency. If your shut-off or turn-on is seasonal (off for winter/on in the spring) there is no charge, but it must be scheduled between October and May. Self-service is considered tampering and punishable by a fine.

    Please leave a message at the ELVD office (603-464-3128) so we may record the information.